Excellent Enterprise Solution
August 02, 2023
Excellent Enterprise Solution
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with AVI-SPL
Their team continuously impresses me with their responsiveness and persistence when working through the myriad of day-to-day challenges that come from managing AV systems. The scale of their team is extremely useful when solving for our dispersed network of sites & partnerships. Having one account representative for all the US is -significantly- easier than having to source a local resource for every site. Lastly they have been flexible when designing for interesting spaces and scaling solutions to our budget & stakeholders.
Pros
- Communication
- Clear Quotes
- Vendor Relationship Brokering
- Service Area
Cons
- Can struggle to provide the most innovative solutions (suggests what we knows work)
- Speeding up the time to resolution by assisting in vendor relationships
We have not leveraged AVI-SPL for this type of use case; instead we leverage them primarily for conference spaces with limited engagement for UC management. For when they have been engaged for UC that has been useful as they have plenty of internal experts on the related technologies in the solution stack.
AVI-SPL has significantly larger service area and can offer aggressive pricing compared to local resources.
Do you think AVI-SPL delivers good value for the price?
Yes
Are you happy with AVI-SPL's feature set?
Yes
Did AVI-SPL live up to sales and marketing promises?
Yes
Did implementation of AVI-SPL go as expected?
Yes
Would you buy AVI-SPL again?
Yes
Comments
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