Good, not perfect
Updated January 25, 2023

Good, not perfect

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review

Overall Satisfaction with Axcient x360Recover

Backup a few hundred Workstations and Servers to D2C. Also dozens of servers on Replibit Applicances. x360Sync to organize and share files for several clients. X360 Cloud to backup several clients Azure directories.
  • Back up files
  • Generate backup images for restoration
  • Mount and Browse backup directories
  • Better user management for Client access
  • More reliable bare Metal Recovery process (rarely works)
  • More reliable downloads for large files
  • Relatively affordable
  • Bad: Lost time on BMR tasks, and ended up using other solutions
  • Bad: Bad connections, unstable vault GUI, and long download times.
Dashboard overview is good.

While x360 claims to have more extensive Backup Restoration features, specifically BMR, it does not perform well in real world situations.

More difficult to manage client users than other BDR services.

Do you think Axcient x360Recover delivers good value for the price?

Yes

Are you happy with Axcient x360Recover's feature set?

Yes

Did Axcient x360Recover live up to sales and marketing promises?

No

Did implementation of Axcient x360Recover go as expected?

No

Would you buy Axcient x360Recover again?

Yes

Good:
-Recovering single or groups of files from a backup image.
-Timely Support
-Documentation of most common tasks

Not great:
-Recovering a Windows Backup Image to a new PC, and it actually boots up properly. (Many issues in past)
-Unstable platform (x360Recover tools, browser, etc.)
-Too many management portals (Replibit)
-No MacOS support

Axcient x360Recover Feature Ratings

Disaster Recovery Planning
6
Hot Sites
6
Disaster Recovery Testing
6
Automated Disaster Recovery
6
Universal recovery
3
Instant recovery
3
Recovery verification
3
Business application protection
3
Multiple backup destinations
4
Incremental backup identification
4
Backup to the cloud
6
Deduplication and file compression
6
Snapshots
6
Flexible deployment
7
Management dashboard
5
Platform support
1
Retention options
7
Encryption
6
Continuous data protection
6
Replication
6
Operational reporting and analytics
6
Malware protection
6
Multi-location capabilities
7