Item: Basecamp
Rating: 8
Author: Robert Ross

Use Cases and Deployment Scope

We have several platforms in-house for project management. When I arrived, we moved ahead with [Basecamp] to manage our project load for the IT department projects. Creating a standard for the IT department will allow our organization to expand its usage across multiple business units in the future.

Pros and Cons

Quick Updates
Creating Project Timelines with Notifcations
Cost
Mobile
Visibility

The use of hash tags to update people via keywords
Reporting on the pace of projects
Better Dashboards for reporting and executives
Email integration

Return on Investment

Better tracking of projects across the department
Improved workflow management by employees
Speed at which things can be done

Alternatives Considered

monday.com, Atlassian JIRA Align (formerly AgileCraft) and Microsoft Project

[Basecamp is] simpler to use less ramp-up. It's cheaper per user and allows for a better mobile experience.

Key Insights

Do you think Basecamp delivers good value for the price?

Yes

Are you happy with Basecamp's feature set?

Yes

Did Basecamp live up to sales and marketing promises?

Yes

Did implementation of Basecamp go as expected?

Yes

Would you buy Basecamp again?

Yes

Other Software Used

Vonage Business Communications, Netwrix Data Security Platform, Spiceworks Help Desk

Likelihood to Recommend

Small to mid-size would be a great fit [for Basecamp]. It's simple to use and does not require a ton of ramp-up. Unlike other platforms that require you to learn their terminology in order to use the platform this works well for the non technical user whom just needs to put in simple task updates[.]

You don't have to have a PMP Cert to be a Basecamp RockStar

Overall Satisfaction with Basecamp