Basecamp is a fine basic PM software, but there are better options out there
December 16, 2022

Basecamp is a fine basic PM software, but there are better options out there

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

We use Basecamp as a project management tool. Although it does it's job, the layout isn't very intuitive and it's a bit confusing how the projects are managed. Other project management tools seem to organize projects in a layout that makes more sense. It is a nice feature that Basecamp has a generic chat function built in, that doesn't need to be tied to a specific project, however, these days it seems most organizations use Slack for their internal communications.
  • Project Management
  • Task Assignment
  • Layout and User Experience
  • Clearer Project Organization
  • It has helped us organize tasks
  • Beyond keeping track of tasks it hasn't added much value
I've also used ClickUp and Asana. My personal favorite is ClickUp although it is limited in how it integrates with Slack which caused me to switch to Asana. ClickUp has a ton of features, including on their free plan and in my opinion is much better than Basecamp. Asana is similar although offers less on their free version and requires more add-ons to get all the same features ClickUp offers as standard.

Do you think Basecamp delivers good value for the price?

Not sure

Are you happy with Basecamp's feature set?

No

Did Basecamp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Basecamp go as expected?

I wasn't involved with the implementation phase

Would you buy Basecamp again?

No

Basecamp is a basic project management tool. It doesn't have anything too complex and for that reason might be a good fit for an organization looking for something simple with a low learning curve. Personally I think there are better project management softwares out there that include task dependencies and statuses.

Basecamp Feature Ratings

Task Management
5
Resource Management
2
Team Collaboration
3
Mobile Access
Not Rated