Great for Beginners
October 08, 2019
Great for Beginners
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bazaarvoice Conversations
It is currently being used by our social media department. We use Bazaarvoice Conversations for product reviews where we can see what customers are saying about certain items. It gives us a good idea if something needs to be updated on the website. We also use it for product safety concerns a lot of customers will leave reviews of hazards that products have caused and we do our best to make sure the products are safe for consumers.
- It does a good job of sorting items into different categories.
- It's great for researching different items.
- It's very easy to navigate though all the different tabs and find what you are looking for.
- I feel like the overall design could be updated.
- Easier to find specific reviews.
- It's created a better shopping experience for customers.
- It's led to better sales by having feedback from the consumers directly.
Do you think Bazaarvoice delivers good value for the price?
Not sure
Are you happy with Bazaarvoice's feature set?
Yes
Did Bazaarvoice live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Bazaarvoice go as expected?
I wasn't involved with the implementation phase
Would you buy Bazaarvoice again?
Yes