Bicom Systems amazing support
May 12, 2023
Bicom Systems amazing support
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bicom Systems
We have multiple Bicom Systems multi-tenant systems. They all work very well and are reliable. It easy to add tenants and program. Bicom Systems support is always always quick and efficient. Recently we had our EOL server go down due to a power outage, the MySQL database was corrupted and even though it was EOL Bicom Systems support assisted, knew that it was a an emergency and handled it with diligence and took it as priority. We have about 85 clients alone in there. This was major! They updated us constantly and even with me reaching out to check they took my chat always and answered all my questions. We appreciate their every day support.
- Emergency Support - 24/7
- Explain the solution so that you are aware and understand
- Remote into servers for hands on troubleshooting
- Have chat more available
- We have many clients on it that are happy with it
Do you think Bicom Systems delivers good value for the price?
Yes
Are you happy with Bicom Systems's feature set?
Yes
Did Bicom Systems live up to sales and marketing promises?
Yes
Did implementation of Bicom Systems go as expected?
Yes
Would you buy Bicom Systems again?
Yes