Big Commerce is a great e-commerce solution
June 19, 2019

Big Commerce is a great e-commerce solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with BigCommerce

We have an e-commerce business so our Big Commerce website is how our customers place their orders. This allows us to have our entire product offering online which means we don't need a printed catalog. This makes it very easy to respond to inquiries about our company and the products it offers.
  • Support
  • Reliability
  • Ease of Use
  • Code that enables me to input the code for Google Product Reviews.
  • Increase the speed
  • This site started as a Big Commerce site so there is nothing really to compare to how this particular site performed previously.
  • Based on other websites I have hosted on private servers, Big Commerce is much easier to use and much more reliable.
I haven't really tried to scale it much, but just based on the ease of use of the admin section of the platform it seems like it would be pretty straight forward. This platform allows for bulk import of products which would help with scalability. Also, since Big Commerce servers have the ability to handle a lot of traffic so as our business grows we don't have to worry about server capacity.
I had a designer create my site and perform any upgrades. I think these open APIs gave my designers the flexibility to create a reliable and functional website that looks great. Endicia shipping integration is a very valuable app. I have also found the way BigCommerce integrates with the different Google application such as Google Shopping and Google customer reviews to be very valuable.
This is the only solution I have tried for this website. For other websites, I have used private virtual servers and Big Commerce is much more stable and much easier to use. When I did my initial research I was trying to decide between Big Commerce and Shopify and one of the reasons I choose Big Commerce is it came pre-loaded with more features which would need to be added separately with Shopify.
Well suited for e-commerce. The ease in which it allows the addition of new products and the ability to edit existing products makes Big Commerce especially will be suited for my e-commerce business. Also, since Big Commerce is such a well know platform, it's easy to integrate with platforms like Google Shopping.
Probably not as well suited for a lead gathering or information only business.

BigCommerce Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
Not Rated
Branding
10
Mobile storefront
8
Product variations
8
Website integration
10
Visual customization
8
CMS
Not Rated
Abandoned cart recovery
8
Checkout user experience
6
eCommerce security
8
Promotions & discounts
10
Personalized recommendations
8
SEO
7
Multi-site management
Not Rated
Order processing
8
Inventory management
Not Rated
Shipping
10
Custom functionality
8