BigCommerce Rocks
September 10, 2019

BigCommerce Rocks

Zack Fleishman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Plus

Overall Satisfaction with BigCommerce

The whole organization uses Big Commerce for sales in multiple industries. We previously used Shopify and Woo Commerce before switching to Big Commerce. Shopify was good but too expensive and Woo Commerce was difficult to use. Big Commerce is the best of both worlds and allows us to grow with good functionality, but at a better price per month cost.
  • Better price.
  • Good functionality.
  • Great customer service.
  • Easy to implement apps.
  • More app options would be nice.
  • Reports are difficult to create and download.
  • Positive impact: save money per month.
  • Positive impact: build up more functionality for the website.
  • Positive impact: easier to integrate.
It appears to have what we need to grow the company moving forward. We have custom coding and use built-in templates.
We built the original website with custom coding. It is good and bad to do this. Moving forward as we grow we will use APIs more and more.
Big Commerce: Good for startups and high-growth companies. Good pricing, good functionality, easy to use, needs better reporting.
Shopify: Great except for the price is sky-high. Way too expensive for a company like us to justify.
Woo Commerce: A headache to do anything really. Very user-unfriendly, but cheap. Can't even recommend using Woo Commerce to start a business.
It is well-suited for all levels of e-commerce sales. The pricing plans are fair for all levels and the platform can grow with you.

BigCommerce Feature Ratings

Product catalog & listings
10
Product management
9
Bulk product upload
9
Branding
9
Mobile storefront
9
Product variations
10
Website integration
9
Visual customization
9
CMS
9
Abandoned cart recovery
9
Checkout user experience
9
eCommerce security
9
Promotions & discounts
9
Personalized recommendations
9
SEO
9
Multi-site management
7
Order processing
10
Inventory management
10
Shipping
10
Custom functionality
10