Strong and powerful, yet easy to use and manage
September 13, 2019
Strong and powerful, yet easy to use and manage
Score 10 out of 10
Vetted Review
Verified User
Software Version
Plus
Overall Satisfaction with BigCommerce
We have historically been a wholesale company. BigCommerce has allowed us to efficiently go direct to consumer and have an online presence that we are able to manage and define on our own.
- It is easy to add, edit, and remove product.
- It is easy to manage orders.
- BigCommerce keeps up with technology and offers all the bells and whistles that consumers expect from online purchasing.
- Excellent customer service and assistance.
- Would like easier integration with our backend ERP.
- Increased our ability to have a direct connection with consumers.
- Excellent return on investment.
- Nice integration with social media platforms.
Not available
We have not used that many integrations, but we are very happy with those that we have selected. And it is easy to add more as our needs change and evolve.
We switched from Yahoo! Shopping many years ago when they really started falling behind. BigCommerce offered everything on our wish list and then some. And, they continue to add features, allowing us to always improve the customer experience.