Choosing a Scalable Solution for B2B
September 13, 2019

Choosing a Scalable Solution for B2B

Holly Gibson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Plus

Overall Satisfaction with BigCommerce

We use BigCommerce as an essential tool to connect our customers to our products online. Its functionality allows us to create market funnels that delight and satisfy our customers.
  • Provides flexibility in presenting products.
  • Allows a great degree of custom options within the standard format.
  • Good reporting functions.
  • Does not work well with our search, and this frustrates our team.
  • Getting answers to non-typical questions is difficult. BigCommerce is good with standard questions.
  • Great strides in B2B world. Hope the company keeps address the needs of this audience.
  • BigCommerce has been an outstanding investment for my company. We have cut our web management time in half.
  • We have been so successful in increasing customer satisfaction that we are working with BigCommerce on the next phase a year ahead of time.
Right now we are working on the scalability of what we have from BigCommerce. This is critical for us. So far, we are pleased. We need to grow and integrate in steps because of the custom level of our business, so we are eager for options that let us stay with BigCommerce.
We are just beginning to access the different digital integration options available.
We researched a variety of products before selecting BigCommerce. The strong focus on helping B2B companies was a big reason for why we chose BigCommerce. We believed the company was more likely to have scalable products that allow us to grow our digital market to surpass our strong offline market.
As a B2B company with a desire for a well-tested product with robust features at an affordable cost, we found BigCommerce had more features and more customizable options than competitive products.

BigCommerce Feature Ratings

Product catalog & listings
8
Product management
8
Bulk product upload
2
Branding
9
Mobile storefront
Not Rated
Product variations
8
Website integration
Not Rated
Visual customization
9
CMS
Not Rated
Abandoned cart recovery
Not Rated
Checkout user experience
Not Rated
eCommerce security
Not Rated
Promotions & discounts
Not Rated
Personalized recommendations
Not Rated
SEO
8
Multi-site management
Not Rated
Order processing
Not Rated
Inventory management
Not Rated
Shipping
Not Rated
Custom functionality
Not Rated