Overall Satisfaction with BigCommerce
We use BigCommerce as an essential tool to connect our customers to our products online. Its functionality allows us to create market funnels that delight and satisfy our customers.
- Provides flexibility in presenting products.
- Allows a great degree of custom options within the standard format.
- Good reporting functions.
- Does not work well with our search, and this frustrates our team.
- Getting answers to non-typical questions is difficult. BigCommerce is good with standard questions.
- Great strides in B2B world. Hope the company keeps address the needs of this audience.
- BigCommerce has been an outstanding investment for my company. We have cut our web management time in half.
- We have been so successful in increasing customer satisfaction that we are working with BigCommerce on the next phase a year ahead of time.
Not available
We are just beginning to access the different digital integration options available.
We researched a variety of products before selecting BigCommerce. The strong focus on helping B2B companies was a big reason for why we chose BigCommerce. We believed the company was more likely to have scalable products that allow us to grow our digital market to surpass our strong offline market.