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Happy Customer's Review of BigCommerce
November 05, 2019

Happy Customer's Review of BigCommerce

Lisa McNitt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with BigCommerce

We are a nonprofit wolf/wolf dog and wild canine sanctuary. BigCommerce allows us to put our gift shop items online as well a way for shoppers to make donations to our nonprofit, become a member or sponsor an animal all in one convenient location.
  • Easy to add items to our store
  • Great integration with Square
  • Easy inventory managment
  • Great customer support
  • I would like it to be easier to adjust templates
  • It's allowed for single inventory management between our on site and online gift shop.
  • It has improved our customer online shopping experience and increased our online sales.
  • It has simplified the ability to coordinate order fulfillment and shipping.
Less than $20,000
It is easily scalable in its framework. My only wish is that template adjustment were not so limited in the simple access form.
BigCommerce was much more professional looking, and much more user-friendly.
BigCommerce is great for online stores. Selling tangible products and downloadable products is quite easy. Its applications for a non profit taking donations are more limited.

BigCommerce Feature Ratings

9.7
Product catalog & listings
10
Product management
10
Bulk product upload
10
Branding
Not Rated
Mobile storefront
10
Product variations
10
Website integration
10
Visual customization
8
CMS
Not Rated
9.0
Abandoned cart recovery
Not Rated
Checkout user experience
9
Not Rated
eCommerce security
Not Rated
9.0
Promotions & discounts
9
Personalized recommendations
9
SEO
Not Rated
9.0
Multi-site management
Not Rated
Order processing
9
Inventory management
9
Shipping
9
Custom functionality
9