Item: Bigin by Zoho CRM
Rating: 10
Author: Carlos Hernandez

Use Cases and Deployment Scope

I have been shopping around for a while or a CRM that could fit my small company. Bigin by Zoho CRM is a very versatile web based CRM ideal for any small company looking to integrate a hi-tech solution in a very easy and comprehensive way. Very steep learning curve, ease of use, at an affordable price. Excellent!

Pros and Cons

Multiple pipeline management
Automation of stages
Email integration is seamless! (Fabulous feature!)
WhatsApp integration
Team/task management

Task alerts and follow up could improve

Return on Investment

Low investment - high value for our company
Easy adoption
Professional look and feel for our practice

Alternatives Considered

Bitrix24, Trello and monday.com

Bigin by Zoho CRM is a very easy to use tool at a very fair price the small companies can afford. At the same time it is very robust technology thet brings the best features from other competitors. The best of Bigin by Zoho CRM is that it has been designed with small companies in mind trying to give the most at a price that can be paid by small companies.

Key Insights

Do you think Bigin by Zoho CRM delivers good value for the price?

Yes

Are you happy with Bigin by Zoho CRM's feature set?

Yes

Did Bigin by Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Bigin by Zoho CRM go as expected?

Yes

Would you buy Bigin by Zoho CRM again?

Yes

Likelihood to Recommend

Bigin by Zoho CRM is ideal for any kind of sales teams, help desks, real estate agent, insurance agents or any independent professional willing to get a clear view of practice management. In my case, for example, with a consulting practice we benefit of a structured system that helps improve deal closing rates. It definitely helps small teams to keep the ball rolling.

Finally! Powerful and affordable CRM for small companies

Software Version

Overall Satisfaction with Bigin by Zoho CRM