Overall Satisfaction with Blackbaud Education Management Solutions
Currently, we use Blackbaud on a daily basis for attendance, class pages, development, and website management. We are very excited to start using the schedule feature for students. This will allow us to track students and classes at any given time during the school day. This is a great feature, but not very easy to get set up.
- Development database management through RE.
- User end experience.
- Online access to student documents.
- The admin side of the education products section can be cumbersome to navigate.
- Everything is built in a very visible block-like structure.
- Hard to get customize information in and out of BB, most of the time it requires paying for consulting hours.
- We have saved a sum of money by now posting report cards online since we are no longer paying for paper or postage.
- Tracking of attendance has become much quicker and simpler since we upgraded to this software.
Integrating Blackbaud Education Management Solutions
- PickATime
- VisitU
The integrations were pretty seamless. However with blackbaud, Most if not all of their integrations are one Direction. Meaning Blackbaud Sends information out but you’re not able to send information back in real time.
- Magnus Health
Yes
- File import/export
- Single Signon
Nope
Just know that your information will come from Blackbaud but information will not be received back from integration
Using Blackbaud Education Management Solutions
45 - Teachers
Admin
Support Staff
Admin
Support Staff
2 - Advanced excel knowledge
data management
knowledge of web design is a plus
data management
knowledge of web design is a plus
- Digital Report Cards
- Extracurricular Activities Attendance
- Grade Management
- Assignment distribution
- Student database
- Completely remote teaching
Evaluating Blackbaud Education Management Solutions and Competitors
Not Sure
- Product Features
- Positive Sales Experience with the Vendor
The user end experience is the sole reason we chose this product.
We would look more closely at the back end and how information is entered and managed.
Blackbaud Education Management Solutions Support
Pros | Cons |
---|---|
Quick Resolution Immediate help available | Less knowledgeable Problems left unsolved Escalation required |
Not Available
Yes - The issue was submitted to a developer and we never got an answer. I later had to work on my own hours to create a solution.
When the chat function was introduced the wait time for more simplified issues became very fast and effective.
Using Blackbaud Education Management Solutions
Pros | Cons |
---|---|
Like to use Feel confident using Familiar | Unnecessarily complex Difficult to use Requires technical support Slow to learn Cumbersome |
- Attendance features
- Posting school information
- Slip households
- Not having a high school style schedule
Yes - It scales well, but it does add steps/layers to access things