Tapping into Blackbaud eTapestry
September 15, 2022

Tapping into Blackbaud eTapestry

Scott Liggett | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud eTapestry

We use Blackbaud eTapestry to track charitable gifts, run reports, provide receipts and thank you notes, track contacts, electronically email constituents, receive gifts, and more. I work for a Christian school and we have a collaborative mindset/model. One problem Blackbaud eTapestry addressed for us was the fact we had numerous users spread over a geographic area. Blackbaud eTapestry has unlimited users, so we were able to get all the people who needed access, access without breaking the bank.
  • The help desk is excellent.
  • It is malleable and you can adjust this product to suit your needs.
  • It has been a very consistent product.
  • It can be very difficult to run reports.
  • The DIY pages are hard to navigate and very difficult to add pictures.
  • Gift entry.
  • Gift receipting.
  • Running mailing lists and reports.
  • Blackbaud eTapestry is one of the best, most cost-effective fund development products I've used.
Raiser's Edge is a Blackbaud product. It is one of the reasons we went with Blackbaud eTapestry. Raiser's Edge was too much for what the school needed. Raiser's Edge is great but would be way too expensive for us to use as a collaborative of schools.

Do you think Blackbaud eTapestry delivers good value for the price?

Yes

Are you happy with Blackbaud eTapestry's feature set?

Yes

Did Blackbaud eTapestry live up to sales and marketing promises?

Yes

Did implementation of Blackbaud eTapestry go as expected?

Yes

Would you buy Blackbaud eTapestry again?

Yes

Blackbaud eTapestry is well suited for organizations that will have numerous users. We have multiple schools that work together to provide the best educational experience, and Blackbaud eTapestry keeps us organized and consistent. The greatest challenge is getting the reports you need. It can be a challenging system when it comes to reports and lists.