Raiser's Edge NXT is a great resource for even the smallest advancement shops!
September 23, 2022

Raiser's Edge NXT is a great resource for even the smallest advancement shops!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Prospect Insights
  • Guided Fundraising
  • Merchant Services
  • Target Analytics
  • Research Point
  • NetCommunity
  • RE 7 Database View

Overall Satisfaction with Blackbaud Raiser's Edge NXT

We use Blackbaud Raiser's Edge NXT as our primary CRM for donations and alumni relations. Blackbaud Raiser's Edge NXT provides us with the tools necessary to produce the reports we need on a regular basis, contact our alumni and donors, take donations through a simple user experience, process donations as they come in, manage our portfolio moves management outcomes, and find the best prospects for our continued work. We have over 150k constituents in Blackbaud Raiser's Edge NXT, and the product provides us with the tools necessary to serve them well.

Pros

  • Moves Management
  • Automated Gift Processing
  • Data extraction and reporting

Cons

  • Better receipt options allowing me to send acknowledgment letters through RENXT
  • The ability to push reports into my inbox
  • The ability for communication settings to be saved as default templates that are accessible in donation form designer
  • Simple donation forms
  • access to information
  • ability to pull information from the system
  • Complete at-a-glance constituent profile
  • When we began using Blackbaud Raiser's Edge NXT, we extensively used excel files as our database management solution. Blackbaud Raiser's Edge NXT allowed us to manage people better, resulting in giving increases from $2 million before acquiring Blackbaud Raiser's Edge NXT to $14.6 million this past year (8 years later).
Blackbaud Raiser's Edge NXT helps us to identify the holes we have missed so that we can serve our constituents better.
  • Online Training
Training is very helpful in providing me with the information I need to use the products.

Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Raiser's Edge NXT's feature set?

Yes

Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?

Yes

Did implementation of Blackbaud Raiser's Edge NXT go as expected?

Yes

Would you buy Blackbaud Raiser's Edge NXT again?

Yes

Blackbaud Raiser's Edge NXT is the top-of-the-line CRM for an advancement/development function. We have been very pleased with the outcomes and support Blackbaud Raiser's Edge NXT has provided.

Comments

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