Raiser's Edge makes donor management easier!
December 21, 2022
Raiser's Edge makes donor management easier!
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Blackbaud Raiser's Edge NXT
We use NXT to support our fundraising team. It is our database for donors, our communication system, and well as our work center to manage relationships.
- Work center for organizing relationships
- Donor records
- Building lists is easy
- Email communication feature could be more complex
- Filtering lists in NXT could be more in depth
- Forms could be more varied
- Work Center
- Emails
- Lists
- Reports
- Our donors are easier to manage using RE and therefore more frequently touched by us so they are more likely to continue donating
The tags in the work center are helpful guidance as well as the tags on records. The prospecting tool is also helpful.
- Online Training
I prefer RE to Salesforce CMS. RE is way less complicated and has a lower barrier for entry. The training is also easier. It works better to manage real donor relationships, integrates with Outlook, pulls lists easier and has a way better email messaging tool.
Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?
Not sure
Are you happy with Blackbaud Raiser's Edge NXT's feature set?
Yes
Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Blackbaud Raiser's Edge NXT go as expected?
I wasn't involved with the implementation phase
Would you buy Blackbaud Raiser's Edge NXT again?
Yes