BlackLine Account Reconciliations Rock!
November 23, 2020

BlackLine Account Reconciliations Rock!

Alina J. Orriols | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlackLine

We are a global telecommunications company. We have over 200 entities, and I have implemented account reconciliations in about 50 of these entities. Prior to BlackLine, we had zero visibility in some entities as to whether they were even doing account reconciliations. And there was no evidence of reviews, no centralized place to store them, and no standards or internal controls. It was all done in Excel totally manually.

Pros

  • Maintain internal control so a preparer of a reconciliation cannot approve their own
  • Maintains history of a reconciliation, providing the "full story" of the account
  • Accessibility of BlackLine systems 24/7--I work in several time zones and we can all be on the same page

Cons

  • Creation of customized reports is still a bit confusing
  • Creation of dashboards is also still a bit confusing
  • Reduction of audit fees due to auditors having full visibility of global entities
  • Reduction of hours preparing reconciliations as the reconciliations roll forward from one month to the next
  • Auto-certification feature lets the accounting team focus on the more complex accounts
We only looked at BlackLine, based on reputation and customer reviews.

Do you think BlackLine delivers good value for the price?

Yes

Are you happy with BlackLine's feature set?

Yes

Did BlackLine live up to sales and marketing promises?

Yes

Did implementation of BlackLine go as expected?

Yes

Would you buy BlackLine again?

Yes

I think this is an excellent product that has really transformed our finance operation.
The support staff is excellent. They respond very quickly and are available 24/7 for the various time zones I work in. They set up calls and provide real results.
I only have experience with account reconciliations. We bring in our data a bit differently than most entities--for example, I am unable to go to the sub-ledger level due to my multitude of ERPs and the need for IT resources to create this data flow. Account reconciliation works very well for a global entity, bringing visibility to all our entities. Before, if you wanted to know about an account, you had to know someone in the entity, write an email, have them send an Excel spreadsheet, etc. BlackLine does away with all of that by providing one place to see everything for all entities.

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