Loving the Bloomerang Life
June 07, 2017
Loving the Bloomerang Life
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomerang
Bloomerang is being used across our entire organization, but especially by our communications and development team, volunteer team, grants and executives. It allows all of us to be on the same page when it comes to donors, volunteers, and VIP's and allows us to better follow up with them and better target our messaging. It's been an incredible asset to all of us.
- We LOVE the reports in Bloomerang because there is so much flexibility. You can get the same answer multiple ways, and even if you don't fully understand it at first it is very easy to learn.
- Bloomerang is great for acknowledgements! Having the ability to send acknowledgement emails in batches has been an incredible time-saver for our staff. Once you create a template and fix your filters, Bloomerang can send hundreds of acknowledgements at once (even if you don't use their credit card transaction systems).
- We also love the ability to assign and view tasks organization wide. It helps us get every department involved with the donor and volunteer retention. It is so easy to use and simply a great tool to have within the database.
- The integrated web forms have caused some problems for us. We had a bot entering bogus data that went into our database, but Bloomerang staff was so great about contacting us and showing us how to fix it. They even cleaned our data for us. The forms also aren't as visually appealing as you'd like them to be.
- Although their email system is user-friendly and a fantastic tool, it does not allow for your organization to use your own font and it has some aesthetic restrictions. It also doesn't allow for your to schedule when the email is sent out and that has been a hurdle for us.
- We'd love to be able to flip through somebody's timeline (instead of going into one interaction and then having to go back to the timeline to see their next interaction).
We love Bloomerang's flexibility to add fields and its focus on retention. Compared to what we previously used (Raiser's Edge), it easy to use. We decided to go with Bloomerang because although it gives you so much flexibility, it also ensures your data is organized. Their transition team was friendly and helpful throughout the entire process.