A game changer for digital transformation
June 05, 2023
A game changer for digital transformation
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomreach Commerce Experience Cloud
Used as CDP and ESP across marketing and Ecom teams. We rely on Bloomreach data to inform trends, affinities and marketing effectiveness. We rely on the ESP capabilities to increase our participation from CRM channels, to help support acquisition and where applicable increase frequency
- Personalised comms
- Segmentation
- AB testing
- More out of the box APIs into well known advertising platforms (ie Criteo)
- Unified login and accessibility across mobiles (as this is an issue for us when trying to login to the platform on mobile devices)
- Better and easier surfacing of audience IDs as this can sometimes be a longwinded process
- Doubling revenue from CRM channels
- Enabling better and more personalised customer experiences
- Offering valuable insight into customer behaviour which can then inform future strategies
Currently not using the full stack so cannot comment
Harnesses the full customer data available and can target on a much more granular level
Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?
Not sure
Are you happy with Bloomreach Commerce Experience Cloud's feature set?
Yes
Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?
Yes
Did implementation of Bloomreach Commerce Experience Cloud go as expected?
Yes
Would you buy Bloomreach Commerce Experience Cloud again?
Yes