Reach the right people with Bloomreach
Updated May 02, 2023

Reach the right people with Bloomreach

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bloomreach Commerce Experience Cloud

We use it to send emails and show weblayers across a range of products and webpages. It's really helpful can we can pick exactly who we want to target, when, where etc. The reporting capabilities are just fantastic as well and we are able to measure just about everything. A great resource and I honestly don't know how we managed previously.
  • Targeting contacts
  • Reporting capabilities
  • Creating bespoke content/ editing options on emails, weblayers etc
  • I'd like to be able to organize the nodes in scenarios to be perfectly straight.
  • Being able to send emails bimonthly easily would be great.
  • Don't have the help chat pop up in each tab if you have multiple open
  • I don't work with this so apologies, can't provide hard data.
From my experience they have been super helpful. Every time I have had a question they have helped me, sometimes better than others but it always feels like a proper investigator has been made to provide the best response. I have heard some people don't like the fun use of gifs, I quite enjoy them however, brightens up my day.
Recently we have created a range of automations in order to facilitate our day-to-day work and to be able to have frequent data points to measure how we have been performing. It saves time to be able to automate, and the email scenarios are endlessly customizable. We are also getting more and more well-versed in the jinja coding of it all, and it is great to start understanding the full capabilties.

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It's helpful when we want to send email campaigns to a vey niche group of people. By using condition nodes we can target users very effectively. Segmentations are also super useful in order to get a full image of our audience, but also when utilizing conditional rows in our emails.

Bloomreach Commerce Experience Cloud Feature Ratings