Intuitive CRM platform to grow a quality user base
July 18, 2023
Intuitive CRM platform to grow a quality user base
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomreach Commerce Experience Cloud
I use Bloomreach to manage the CRM of Sonora. Bloomreach helps me create intuitive scenarios that launch automated communications to the end user of the platform all with the objective of generating seamless captivation and retention of the users. Once the scenarios are designed and launched, they work non-stop. Bloomreach also allows me to create AB testing scenarios in order to see whether certain communication formats work better than others. That being said, Bloomreach offers data analytics that has helped me make these decisions.
- Intuitive user experience.
- Good data analytics that helps decision making.
- Good price for value.
- Some features like the definition of certain elements in the data analytics require some understanding of coding.
- Does not allow two users to work simultaneously on the same scenario.
- Improved user retention.
- Improved user captivation.
Allows seamless automation that triggers communications based on certain events occuring. These can be calendar events, actions taken by the user like clicking on a button or viewing a certain episode of a show etc.
Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?
Yes
Are you happy with Bloomreach Commerce Experience Cloud's feature set?
Yes
Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?
Yes
Did implementation of Bloomreach Commerce Experience Cloud go as expected?
Yes
Would you buy Bloomreach Commerce Experience Cloud again?
Yes