Easy to plug and play
December 14, 2023
Easy to plug and play
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomreach Commerce Experience Cloud
In my organization, we help to implement Bloomreach Commerce Experience Cloud for our clients. The use cases that Bloomreach Commerce Experience Cloud address include replacing existing CDPs by integrating with upstream data sources via csv or API, web and mobile SDK integration, setting up email and push campaigns, managing consents, creating dashboards and reports, data exports.
- great slick UI
- Ease of use for third party integrations
- Very easy to test campaigns
- not able to deploy certain configurations between instances, in my experience
- not enough granularity in setting user rights in my opinion
- two step verification with images is very inconsistent to pass in my opinion
Having Bloomreach Commerce Experience Cloud’s AI and analytics capabilities does provide the possibility to automate certain marking workflows, as well as analyze and segment 3rd party data etc. though in the use cases I've worked on so far, there has been limited opportunities to try them out properly. Bloomreach Commerce Experience Cloud does seem to offer very exciting AI-powered tools though which could well be interesting to implement.
Compared to Adobe Campaign, Bloomreach Commerce Experience Cloud is a much more modern tool more in line with the latest technologies. It does have a much narrower toolset though, but what limits it in one way allows it to concentrate and deliver very good results. Further to that, by its nature it does have a much shallower learning curve.
Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?
Yes
Are you happy with Bloomreach Commerce Experience Cloud's feature set?
No
Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?
Yes
Did implementation of Bloomreach Commerce Experience Cloud go as expected?
Yes
Would you buy Bloomreach Commerce Experience Cloud again?
Yes