Great solution to move from classroom courses to online!
Updated August 31, 2020
Great solution to move from classroom courses to online!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with BlueJeans
Since the pandemic hit our country, we needed to find a good solution to move our educational courses online. We decided to use BlueJeans as a good option to deliver our courses online. After a few weeks of testing, we were convinced that this is a great and reliable tool for us to use. We received great praise from our team, our instructors, and our students. about the tool. We highly recommend BlueJeans.
- Reliable
- Good quality video
- Good quality sounds
- Small recording storage
- No option to share recording with a password.
- Slow admin pannel
- Money saved on renting classrooms
- Easy to manage and schedule online courses
- Easy adding new users thru admin
- Zoom and Cisco Webex Meetings
BlueJeans came out on top as the best working solution and at an affordable price. We only lack one feature which is recording sharing with password.
BlueJeans Meetings (discontinued) Feature Ratings
Using BlueJeans
6 - Instructors (teachers) who teach our courses online using BlueJeans.
1 - We have only one person who helps our team regarding the support of BlueJeans.
- Teaching online courses
- Small online events
- Recording the events and then uploading this video to Youtube
- We could not share recordings directly with our users
- Hosting bigger online events
Evaluating BlueJeans and Competitors
Yes - Google Meet. BlueJeans had much better option to add people without creating an account (or having a Gmail account). Also it worked really well with 10+ people.
- Price
- Product Features
It allowed us to accept more that 10+ people to join our meetings. Also it allowed us to record the sessions. Price was also very affordable.
I would not change anything.
BlueJeans Implementation
- Implemented in-house
Change management was a small part of the implementation and was well-handled - Every change is usually accepted with scepticism. But after first try all team members liked the service and the product features.
- Share recordings
BlueJeans Training
Configuring BlueJeans
We would love to add more of our company branding in the BlueJeans. Like adding logo in the Meetings etc.
No - we have not done any customization to the interface
BlueJeans Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
One time I had issue adding new users to my account. I contacted the support by using chat. My issue was resolved in few minutes.
Using BlueJeans
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Start a meeting
- Using brake rooms
- Sharing the recordings
BlueJeans Reliability
Integrating BlueJeans
- Slack
It was easy. We used only basic features.
No other advice.
Relationship with BlueJeans by Verizon
We did not have any vendors.
We did not have any vendors.
Upgrading BlueJeans
Yes - We needed extra features. Upgrade went very well.