Braintree Integration for PCI Compliant Payment Processing
May 03, 2021
Braintree Integration for PCI Compliant Payment Processing
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Braintree
My company's software (an events management system) integrates with Braintree to allow our customers to process credit card payments through our app. It is used by our support team, product team and development team. It is a big selling factor for our customers to be able to process payments securely using the Braintree integration.
Pros
- Responsiveness of their support team/help investigating issues
- Easy set-up for adding new customers
- Customization of user access
Cons
- We have had multiple account managers over the years, however, lack of communication when our contact changed. This caused some problems when trying to get questions answered.
- The ability for multiple customers to connect using their own processor (multiple payment gateways)
- The ability for our team to log into the Braintree dashboard to help troubleshoot customer issues or gain insight into specific transactions.
- We have been able to collect additional revenue from payments processed through the Braintree integration.
- BluePay, Stripe and Authorize.Net
Braintree allows our customers to integrate their existing merchant processor to the Braintree gateway, whereas the other options require you use their merchant processor (full stack).
Do you think PayPal Enterprise Payments delivers good value for the price?
Not sure
Are you happy with PayPal Enterprise Payments's feature set?
Yes
Did PayPal Enterprise Payments live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of PayPal Enterprise Payments go as expected?
I wasn't involved with the implementation phase
Would you buy PayPal Enterprise Payments again?
Yes
Comments
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