Brevo is the right choice for those starting out as it provides a cost effective solution for small business
October 18, 2023

Brevo is the right choice for those starting out as it provides a cost effective solution for small business

Mathew Godwin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Brevo

We use Brevo for the sending of all newsletters and transactional emails from our store. We also use Brevo live chat to interact with customers to give them assistance if they need it.
  • Great for sending emails to customers
  • Great for interacting with customers and providing assistance
  • Excellent for compiling contact lists for potential newsletter sendings
  • Works great with Woocommerce
  • Customer service is not same day. Usually 1-2 day wait
  • Tutorial videos would be great to easily grasp additional features Brevo offers
  • it has allowed us to reach out customers introducing new products and promotions
  • it has allowed us to communicate with customers through the Live Chat they provide at a very reasonable monthly cost
  • It sorts our customer contact list and removes contacts that no longer wish to receive our future emails automatically.
Brevo is more cost effective and packs a lot of features the bigger companies have. Their cost is the reason we choose them and they are always evolving and adding excellent features to keep us as a customer

Do you think Brevo delivers good value for the price?

Yes

Are you happy with Brevo's feature set?

Yes

Did Brevo live up to sales and marketing promises?

Yes

Did implementation of Brevo go as expected?

Yes

Would you buy Brevo again?

Yes

Brevo is a great all in one suite for websites that want control of their newsletter campaigns. It is great for e-commerce stores with large customer databases that want the ability to reach their customers reliably and at a good cost point.

Brevo Feature Ratings

WYSIWYG email editor
8
Dynamic content
8
Ability to test dynamic content
9
Mobile optimization
9
Email deliverability reporting
10
List management
10
Triggered drip sequences
9
Standard reports
9
Link Tracking
9