Easy and effective monitoring solution!
April 30, 2023
Easy and effective monitoring solution!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Catchpoint
To address our network monitoring needs and monitor the performance of the internet for all our employees across our operations network in North America. Catchpoint performance overview reports are very handy as they're emailed to us directly every day and it's clear to see all metrics related to the product or test in question.
- great customer support, highly responsive
- great demo session which thoroughly explains their capabilities
- product that does exactly what it says
- flexibility of points usage (how some expire without rolling over)
- fewer outages
- allows greater proactivity
- increased visibility
- cost friendly
The solution was implemented in less than 2 weeks with the support of Catchpoint. There were no surprises with the time it took to implement as this was mentioned early on in the discussions. It was also quite simple as it was just to ensure that we set up the tests properly (i.e right frequency for example). Furthermore, whenever we did have questions, our customer success representative was very helpful.
Catchpoint offers similar capabilities with better pricing.
Do you think Catchpoint delivers good value for the price?
Yes
Are you happy with Catchpoint's feature set?
Yes
Did Catchpoint live up to sales and marketing promises?
Yes
Did implementation of Catchpoint go as expected?
Yes
Would you buy Catchpoint again?
Yes