The process transformation journey from the shop floor to the process mining
November 26, 2021

The process transformation journey from the shop floor to the process mining

FRANCISCO REQUENA ALCARAZ | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

We are immersed in an adoption plan focused on the "Purchase to Pay" process with the intention of generating the top five opportunities that will serve us to catalyze this process and embark on other processes. Our main challenge is improving productivity. Our next step will be to establish a formal Center of Excellence to ensure this journey.
  • Easily locate points for improvement.
  • User friendly, especially when you want to personalize your analysis.
  • Very simple and accessible training.
  • In the process / variant explorer, each activity could have a link to a more detailed explanation of what this activity is about. There are many activities and it is easy to get confused.
  • It is still too early to give concrete data, but of course we have already eliminated many repetitive tasks that Celonis has surfaced.
Celonis is the benchmark and the others try to copy, but they have not reached them.
I insist that it is still too early to talk about transformation, but it is clear that we have begun to change the way we work and now it is [the] business that wants to use Celonis and not just IT. We will have to change the organizational structure very soon to be better oriented by processes and the process mining center of excellence will be essential for this. Our first top five of improvements to implement brings with it the first automations with Celonis.

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

Yes

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

Celonis is very appropriate to quickly obtain benefits in already mature processes such as Purchase to Pay or Accounts Payable. Its Action Views are really very powerful. I would like to be able to use it for manufacturing processes, where the focus is always on saving a few seconds automating with a robot and other improvements of hours and days in the digital world are ignored.