The Dayforce is strong with this one!
Overall Satisfaction with Ceridian Dayforce
We will be using Dayforce across our whole organization for payroll, timekeeping, benefits, recruiting, onboarding, performance, and learning management. We are combining several of these processes into one system, and replacing some very non-functional systems. Dayforce will address several system limitations that we currently face, especially the ability for managers to maintain and approve timesheets and time off requests from a mobile device. Also, we currently do not have an online method for hourly employees to request time off; this will be fixed by Dayforce.
Pros
- One employee record! This greatly simplifies the functionality of the many different Dayforce modules, since they are all driven by the same employee record. No problems with lack of communication between different databases.
- Continuous payroll calculation. Because of the integration with one employee record, any change to an employee master record or benefits enrollment is instantly reflected in the payroll calculation, which can be checked and re-checked at any time during the pay period.
- Flow of information from Recruiting, to Onboarding, to the HR employee record. Because of the integration, when a candidate applies for an open position and begins to enter their name and address, they are starting to build their own employee record. This cuts down on re-keying of data, which reduces data entry errors.
Cons
- Better training for the ad hoc reporting module. The only way to really learn this now is by trial and error. It would be great to have a more detailed user guide and some advanced training courses.
- Paycheck calculator for employees to try "what if" scenarios. This has been on the back burner for a while; would love to see it rolled out.
- The HR import functionality is too complicated. It should be easier to mass import changes to a group of employees.
- Reduced reliance on paper for new hires, plus reduced time spent by onboarding team chasing down all the paper forms.
- Managers increasing productivity by being able to make all timekeeping changes directly, instead of having to write them down and send to another person.
- Increased efficiency with hourly employees able to use the online time off request, instead of tracking with email and spreadsheets.
Automated compliance with labor union overtime rules, which vary between our 13 unions. Also, helping us stay compliant with ACA rules, so we don't have to track hours manually.
We anticipate being able to better track attendance and performance, so we can make better and more timely disciplinary decisions. We will also be able to better track overtime hours by job and location, so we can make better recruiting and hiring decisions. We are also going to use Dayforce to help enforce better controls over the payments of bonus and incentive pay, so we can control those expenses more evenly across the organization.
ADP Workforce Now appears to be a single application, but it is really 3 separate databases that have a single GUI. They do not always communicate well, and when they get out of sync it is very difficult to correct the errors. Since Dayforce is one database with one EE record, those problems never happen.
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