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Not user-friendly!
October 05, 2023

Not user-friendly!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Payroll, Performance Management, Recruitment
  • Performance Management
  • Recruitment (missing functionality)
  • Support - takes a while to get a response
  • Not very efficient. You need lots of time to finish a single new hire.
  • Support is very hard to deal with.
  • Payroll is ok.
It’s been ok, so far

Do you think Dayforce delivers good value for the price?

Not sure

Are you happy with Dayforce's feature set?

Yes

Did Dayforce live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dayforce go as expected?

I wasn't involved with the implementation phase

Would you buy Dayforce again?

No

Support - in my experience, it takes a while to get a response. Most support issues need to be escalated.

Hiring an employee, making changes takes forever to finish. Too many pages and clicks.

Dayforce Feature Ratings

5.7
Employee demographic data
5
Employment history
5
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
Not Rated
7.0
Pay calculation
7
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
7
Benefit plan administration
Not Rated
Direct deposit files
7
Salary revision and increment management
7
Reimbursement management
Not Rated
7.0
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
Not Rated
6.3
View and generate pay and benefit information
7
Update personal information
5
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
7
Not Rated
Tracking of all physical assets
Not Rated
6.0
Report builder
7
Pre-built reports
5
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
7
Performance improvement plans
Not Rated
Review status tracking
7
Review reminders
Not Rated
Multiple review frequency
Not Rated
7.0
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
7
Candidate development
Not Rated
3.0
New hire portal
3
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
6.0
Job Requisition Management
6
Company Website Posting
6
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated