Great Messenger chatbot tool
May 22, 2020
Great Messenger chatbot tool
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chatfuel
It is being used as a chatbot on our social channels to lessen hours spent on community management and increasing engagement. We have automated most FAQs as well as engagement responses on all of our Facebook pages, meaning less time spent on the pages by the team and more time spent on content creation, reporting, reviewing trends, etc.
- Easy setup process, requires no dev work.
- Free option which allows you to test before buying in.
- Great for Messenger.
- No options other than Messenger.
- The chatbots cannot be too complex.
- Not completely intuitive.
- Team hours saved.
- Great selling point for the business.
- Empowered team to learn.
Do you think Chatfuel delivers good value for the price?
Yes
Are you happy with Chatfuel's feature set?
No
Did Chatfuel live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Chatfuel go as expected?
Yes
Would you buy Chatfuel again?
Yes