A Salesforce must
May 24, 2019

A Salesforce must

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chatter

We use Chatter for our entire organization. Chatter is a great way to share, communicate internally, and collaborate in real time. Chatter allows everyone in our organization to connect and collaborate, even if we are not in the same office or space. We can act on critical tasks in a timely manner. It has also been a great forum for teams across the organization to share ideas.
  • Allows users to stay productive and maintain focus.
  • Connects users across multiple channels in a secure way.
  • Allows us to use one platform to share and collaborate, which decreases distractions.
  • Can be a little complicated to learn.
  • A productive tool for large companies.
  • Allows users to collaborate across teams.
Chatter is great because it sits within Salesforce. If your organization is a Salesforce org, then Chatter is a great resource. It's secure and functional when sharing files and other sensitive material. Slack is similar in that you can communicate with peers, but I feel that it leads to distraction and lack of productivity.
If an organization is using Salesforce, Chatter is a must. You can collaborate as a whole within one application. It's best for larger organizations that share sensitive information, or those that have employees working remotely, or multiple organizations within one company that need to communicate. It saves larger organizations a lot of time and adds to the productivity of the workforce.

Chatter (discontinued) Feature Ratings

Task Management
8
Gantt Charts
8
Scheduling
8
Workflow Automation
9
Mobile Access
9
Search
9
Visual planning tools
8
Chat
10
Notifications
10
Discussions
10
Surveys
9
Internal knowledgebase
10
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
10
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Integrates with Google Drive
10
Device sync
10