Chorus.ai Review
May 29, 2020
Chorus.ai Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chorus.ai
- Call Review
- Coaching & Skill Development
- New Hire Onboarding
- Handoffs & Collaboration / Knowledge Sharing
- Coaching suggestions
- Snippet sharing
- Search can be cumbersome
- 3rd-party integrations besides SFDC
- Reduced ramp time for new hires
It's not an essential tool for us. If we were to lose it tomorrow, it would be disappointing but we could always lean on Zoom Recordings if need be.
None really. It serves a need but is more like a vitamin than an aspirin. Our main use cases are good. The "recommended playlist" is good as well but it can be challenging for me and my team to find time to listen to them.
It hasn't been the best experience. Usually pretty responsive but not overly helpful except for getting basic answers to our questions.