Chorus.ai review
April 06, 2021

Chorus.ai review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chorus.ai

  • Call Review
  • Coaching & Skill Development
I have call reviews with my director to track improvement using Chorus.ai. Other team members will also listen to each other's calls to check if they missed anything in client meetings to share for next steps.
  • It's been a huge help for training.
  • Very helpful to go back and listen over calls and not worry about taking all your notes during a call.
  • The back end is not user friendly.
I only use it for customer calls.