Chorus by ZoomInfo 10 Point Meeting Summary is great
April 15, 2024

Chorus by ZoomInfo 10 Point Meeting Summary is great

Merrit Landsteiner | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chorus by ZoomInfo

Chorus by Zoominfo gives a 10-point breakdown of every conversation that is easy for the sales team to review! The AI email breakdown after calls is my favorite feature. I copy and paste it every time and put it in the notes tab on HubSpot to refer to. It's also nice that it automatically adds to customer calls, and I don't have to remember to turn on the recording.
  • AI conversation breakdown in ten sentences
  • Easy to create snippets of conversations to send to colleagues
  • Automatically add to zoom call
  • Sometimes hard to search for old calls in Chorus by ZoomInfo
  • Volume of this call is being recorded when someone joins the zoom call is loud
  • Reduced ramp time for new reps
  • Where reps need to reduce talk time on calls
  • Quantifiable coaching results
To be honest I don't use any of these features via Chorus by ZoomInfo and was never trained on them. I just use the recording and AI breakdown. I would say it has helped me realize I need to talk less and let the prospect talk more.
Chorus by ZoomInfo is integrated with Zoom. We use Zoominfo to get contacts from Linkedin Sales Nav to Hubspot / Salesloft. We didn't use a recording tool before Chorus by ZoomInfo and were just watching recording from zoom directly. Its nice that Chorus by ZoomInfo calls don't delete after 90 days like Zoom does (unless downloaded).
The AI 10 point breakdown summarizing my sometimes too long too detailed notes.

Do you think Chorus by ZoomInfo delivers good value for the price?

Yes

Are you happy with Chorus by ZoomInfo's feature set?

Yes

Did Chorus by ZoomInfo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Chorus by ZoomInfo go as expected?

Yes

Would you buy Chorus by ZoomInfo again?

Yes

I appreciate having the AI conversation breakdown of Chorus by Zoominfo because Zoom's transcript recording doesn't do that. Chorus by ZoomInfo is nicer to share a recording of with colleagues and easier to snippet and share a few minutes from the call. However, I sometimes don't like the search functionality in Chorus by ZoomInfo.

Chorus by ZoomInfo Feature Ratings

Speech-to-Text Transcription
10
Keyword Detection
10
Sentiment Analysis
9
Speaker Diarization
5
Call Recording Playback
10
Call Summarization
10
Conversion Metrics
10
Keyword Search & Retrieval
10
Call Tagging
5
Integration with CRM Systems
Not Rated