Great for subject matter experts
October 05, 2023
Great for subject matter experts
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Chorus by ZoomInfo
As the manager of curation, I review calls with customers from our sales, partnerships, and customer success teams in order to gain customer and industry insights for product development and department roadmapping.
- Call summaries
- Using the call summary/transcript to identify key points
- Identifying the owner of each call
- User interface
- Searching for calls with specific people
- Searching for calls by department
- Reduced time sharing insights from sales to my department
- More consolidation of institutional knowledge
- Improving my understanding of the industry landscape
I am not a sales professional, but it is helpful for getting industry insights to share with my department of subject matter experts.
I was not involved in comparing alternative tools.
We have used chorus to transmit industry insights to our department of subject matter experts
I have not worked with the support team.
Do you think Chorus by ZoomInfo delivers good value for the price?
Not sure
Are you happy with Chorus by ZoomInfo's feature set?
Yes
Did Chorus by ZoomInfo live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Chorus by ZoomInfo go as expected?
I wasn't involved with the implementation phase
Would you buy Chorus by ZoomInfo again?
Yes