The Handy Remote Desktop Software
August 08, 2018

The Handy Remote Desktop Software

Jesus Mata | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chrome Remote Desktop

This is being used by the IT department to aid in remote desktop support and to check in on the occasional computer that has monitors for us. It really helps us when we need to assist someone that is at a remote site and we only need to hop on real quick to get a quick peek at their issue and resolve it as soon as possible.
  • Quick install
  • Fast connection after install
  • It can be used on many computers
  • Helpful for remote connections
  • If you are not an admin user, it freezes up and does not allow you to see anything
  • Sometimes it does randomly crash, and I don't know why
  • It has completely aided in remotely assisting users in our company
  • Small install and huge help when assisting
  • This has increased our response time
This has pretty relevant tools in assisting as well.
Remote connections are the best time to use this software

Chrome Remote Desktop Feature Ratings

Screen sharing
10
File transfer
9
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Centralized management dashboard
9