Item: ClickUp
Rating: 10
Author: Verified User

Overall Satisfaction with ClickUp

Use Cases and Deployment Scope

We use ClickUp to manage projects and tasks within our product development team. We also use ClickUp as an idea repository which turns into product roadmap items. Using ClickUp for both of these situations allows the team to stay focused on the tasks at hand and what projects will be up next.

Pros and Cons

Pros

Ability to create different views to track tasks/projects due this week, next week, etc.
Integration with email for notifications and integration with Slack
Ability to create multiple spaces or folders for simple organization

Cons

Ability to customize the dashboard a little more. It's good now, but I would like a little more flexibility.
A project manager should be able to add time for users. Currently, you can only enter time for yourself, but when doing project reviews with a developer, it would be nice to be able to enter missed time for them right there.

Most Important Features

Simple interface
Customizable
Multiple view options
Organization of spaces and folders

Return on Investment

25% better project completion rate
More focus by the development team allowing for deeper work
Ability to see more of the day-to-day time being spent on projects

Alternatives Considered

Teamwork

I used TeamworkPM many years ago. I remember it not being as user-friendly and not as easy to schedule projects in. Using ClickUp for the past year and a half has made me enjoy project management again. The support team is wonderful and the annual LevelUp event they have shows they care about their users.

Key Insights

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

I wasn't involved with the implementation phase

Would you buy ClickUp again?

Yes

Other Software Used

Slack, Integromat, Google Workspace (formerly G Suite), Adobe InDesign

Likelihood to Recommend

I personally really like ClickUp. It can be set up to different project management styles, such as Agile. You can work in sprints and other scenarios. I feel it's a very versatile software platform that allows for lots of customization for different organization types. We even use it for product support cases that come in through our CMSs.

ClickUp Feature Ratings

Comments

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