Warp Disappointment
April 08, 2024
Warp Disappointment
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cloudflare
We decided to use the Cloudflare Warp product to replace our Cisco VPN. It's been frustrating to say the least. The application is always breaking for users and the performance has been horrible. Cloudflare customer service has been useless. The solution was to purchase premium support for $4K a month to attempt to solve basic issues that should have been part of onboarding. Moving to Zscaler.
- Documentation
- Customer support
- Fix known performance issues
- Wasted time on deployment
- Negative ROI
Cloudflare can't compare to the reliability and ease of setup configuration.
Onboarding was an ongoing frustrating time period. The application never worked properly on a consistent basis.
Do you think Cloudflare delivers good value for the price?
No
Are you happy with Cloudflare's feature set?
No
Did Cloudflare live up to sales and marketing promises?
No
Did implementation of Cloudflare go as expected?
No
Would you buy Cloudflare again?
No