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Cloudingo is one of the best and most important tools I use!
September 26, 2019

Cloudingo is one of the best and most important tools I use!

Parker O'Very | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cloudingo

I love Cloudingo. It's not pretty or particularly easy to use, but it works. It works very well. It definitely takes some time to set up and learn how to use, but for most that would be using it, this shouldn't be that big an issue. I use it to keep our CRM data clean. It has helped me clear out tens of thousands of duplicate records—Accounts, Contacts, and Leads. I also use it to import new record lists. Its import wizard allows me to de-dupe and import in the same process. No more vlookups!
  • Filter creation. I can create de-dupe filters on any and every field on our account, contact, and lead records. It has great built-in operators for the filters as well. Like URL, name cleaned, case sensitivity, spaces removed, etc.
  • Imports. I LOVE that I can import new records and de-dupe at the same time. Saves so much time!
  • Marketo integration. We actually don't use this, but it is very powerful. Marketo can't convert leads to existing accounts in Salesforce, and it always creates an opportunity. With this integration, you can run conversions through Cloudingo and avoid all of that.
  • Cost. The standard package has so much functionality and is priced very fairly. You get a ton of value for the price.
  • Lead to contact merges/dedupes, and lead to account conversions. Leads can be matched to existing accounts and can be merged with contact duplicates. Cross-object merges and conversions are super powerful.
  • Custom object de-dupes.
  • Support is GREAT! Always super quick to respond, very knowledgeable, and very helpful!
  • I wish there were a few more merge operators. You can set merge rules based on "equals", "oldest date", etc., but there is no "contains" operator.
  • Hard to use. The platform is just very complex. Not sure how you'd get around this though since this type of mass action is very involved.
  • The price difference between the standard package and the pro package is a very big jump. But it has to be since the pro uses a REST API.
  • I have used it to clear out tens of thousands of duplicate records.
  • I have used it to import about 100 thousand records while de-duping at the same time.
  • The time saved is immeasurable.
The only other solution I have actually used is the one provided natively within Salesforce. It just doesn't come close. I have no reason to change to another solution. Cloudingo does everything I need it to, it does it well, and their support staff is great.
I have had to reach out to Cloudingo support several times. They almost always respond that same day. Often times they will call me directly to fix the problem or walk me through best practices. They even reach out after the fact to make sure that everything worked okay. They are also kind and personable.

Do you think Cloudingo delivers good value for the price?

Yes

Are you happy with Cloudingo's feature set?

Yes

Did Cloudingo live up to sales and marketing promises?

Yes

Did implementation of Cloudingo go as expected?

Yes

Would you buy Cloudingo again?

Yes

For cleaning up large amounts of data and performing large data imports, Cloudingo is the perfect solution. You can do everything manually one-by-one, manually run a mass de-dupe, or even set it to run automatically with a schedule or with triggers. If you merge records on a regular basis, Cloudingo is the right tool. If you only have to merge things occasionally, you might not need such a robust tool.