Item: Comcast Business VOIP (VoiceEdge)
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Voip solution for small business. Customizable phone system.

Pros and Cons

cost
customization

Not a fan of the poly phones
I feel if the phones were set up better when installed it would have saved a lot of headache.

Return on Investment

positives are cost when bundling
reliable system once you understand the different configurations

The system stacks up well against the previous voip company. Features are there, admin dashboard has a lot of features. I think a better onboarding with the configuration would truly make a huge difference with frustrations.

Key Insights

Do you think Comcast Business VOIP (VoiceEdge) delivers good value for the price?

Yes

Are you happy with Comcast Business VOIP (VoiceEdge)'s feature set?

Yes

Did Comcast Business VOIP (VoiceEdge) live up to sales and marketing promises?

Yes

Did implementation of Comcast Business VOIP (VoiceEdge) go as expected?

Yes

Would you buy Comcast Business VOIP (VoiceEdge) again?

Yes

Likelihood to Recommend

After being on the BVE system for almost a year now, there were a lot of frustrations in the beginning. I feel we could have saved a lot of headaches with the phones being set up a little differently and getting an overview of the different configurations. The phones seem reliable and call quality is good.

I would not ever recommend this VoIP system to anyone.

Software Version

Overall Satisfaction with Comcast Business VOIP (VoiceEdge)