Item: Conga CPQ
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use Conga CPQ for quoting and selling. In our company, it is the go-to tool for the sales process. During the sales cycle, our sales team interacts with customers/partners and sells our products and subscriptions. It allows us to control dynamic pricing, manage approvals and legal documentation as we close deals and fulfil orders.

Pros and Cons

Dynamic Pricing
Advanced Approvals
Legal Documentation
Support E-Signatures
Integrations
Customize the tool according to our needs

Performance
Dynamic Cart Update
Merge multiple legal documents

Return on Investment

Improved Documentation
Pricing Scenarios
Product Configuration
Approvals

Time Saved

It's really a question for the sales team. From what I hear is that Conga CPQ should have the ability to have a more flexible configuration process that can be owned by business teams and recommend next best actions based on sales history. I think there should also be a component for syncing Conga CPQ to cases to allow visibility into workload management.

Accuracy

I think the document generation feature is great. The way we can manage templates and product terms is very flexible. We can leverage the best of X-Author Excel and use native functionality perform pricing scenarios and modeling that is not native to Conga CPQ.

Alternatives Considered

Conga CLM (Conga Contracts)

We use Conga CLM in conjunction with Conga CPQ to manage legal processes alongside quoting. It's how legal teams get looped into the sales cycle and assist in closing deals.

Key Insights

Do you think Conga CPQ delivers good value for the price?

Yes

Are you happy with Conga CPQ's feature set?

Yes

Did Conga CPQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Conga CPQ go as expected?

I wasn't involved with the implementation phase

Would you buy Conga CPQ again?

Yes

Likelihood to Recommend

I think it is well suited for advanced quoting, advanced pricing scenarios, approvals and legal documentation. In my opinion, areas of improvements are cart loading time, merging multiple legal documents at run time. Any product has room for improvement. One areas I'd be interested to see Conga CPQ advancing is in AI and how it uses customer's historial purchasing data to recommend purchases.

Conga CPQ - Robust Sales Tool

Overall Satisfaction with Conga CPQ