Conga CPQ: Powerful and complex
September 22, 2023
Conga CPQ: Powerful and complex
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Conga CPQ
We use Conga CPQ to package, price and present our product- and service-offerings to clients and prospects. With Conga CPQ, we are able to support several concurrent pricing methods for our different markets, with the logic and price details co-existing in the same solution. In Conga CPQ, we have several approval rules built around net adjustments, overall deal sizes and even products, all tied to Salesforce's Enterprise Territory Management.
- Highly advanced pricing rules without the need to resort to custom code.
- Highly configurable user experience supporting concurrent types of sales.
- Strong support for seller- and product owner-collaboration to drive pricing.
- Product documentation is at times poorly written and hard to understand, in particular KBAs.
- Even with enhancements like CPQ Admin, our CPQ administrators find the solution highly complex and difficult to maintain and configure.
- Even with small carts, system performance is not adequate.
- Takes less than 2 mins to compare alternative quotes on the same opportunity.
- Initial deals quoted within 10 mins using templates.
Conga CPQ secures efficient quoting and pricing support for any current and future combination of products and services. Less time spent in the system means more time "out there" selling.
Do you think Conga CPQ delivers good value for the price?
Yes
Are you happy with Conga CPQ's feature set?
Yes
Did Conga CPQ live up to sales and marketing promises?
Yes
Did implementation of Conga CPQ go as expected?
Yes
Would you buy Conga CPQ again?
Yes