Powerful and very useful!
November 06, 2018
Powerful and very useful!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
It's used daily in both my personal work/projects and professional as well. I also use it for my clients via both my server and some of their own installations. It helps give collaboration screen to screen as well as support. Very dynamic use allowing speedy and clean file transfers and many other features, such as messaging.
- Ease from install and configuration to use and upgrades. Need I say more?
- If you have issues, their website, former and current, has always been very helpful and accurate!
- Ability to customize your instances from themes to features is amazing. Being able to easily differentiate installs by logos is another great perk.
- Slow remote connection while graphical intensive video is playing.
- File transfer without logging in remotely.
- Although the price is competitive and very comparable, I feel the price point could be lowered for small users and small enterprises.
- Decrease of client downtime as remote support is available with the click of a mouse.
- Allows for cost savings using the cloud hosted solutions versus using your own hardware and power.
- Ability to customize and tailor your instance using the features and extensions available.
Simplified features and layout. Incorporates most features from others that only some offer. Ease of install, setup, and day-to-day use.