Great value for an IT provider

Globally set the Run Command Kill Time (timeout) to 3780000. I have a command that runs a timer for 63 minutes & wish to execute it remotely. It can be done it via More...>Run Command and 2 consecutive commands. But I wish to set the timeout globally.

I reported this issue and it was thrown back at me to fend for myself on the forum. Below is an example of non-service disguised as friendly service ("I'm at your service.").

Ticket #10438829

Wed 6/13/2018/5:01 PM UTC-04/ Dylan Felt (time)-

Hello Michael.

Thank you for reaching out to ConnectWise Support. I will have the pleasure of helping you with this ticket.

Unfortunately there is no global timeout that you can set for Commands. However this is a great idea for an enhancement request that you can send to our enhancement forums to get it possibly looked at for a future release of Automate: connectwise.com/enhancements

Thank you,

Dylan Felt

Partner Support Consultant

Wed 6/20/2018/3:54 PM UTC-04/ Ed Ramos (time)-

Hi Michael and thank you for contacting ConnectWise Automate Support -

I just wanted to let you know that i was going over your inquiry regarding modifying the Global Timeout for commands.

Just as Mr. Felt already explained, Automate doesn't provide a way to change that but you can submit an enhancement request for that:

https://university.connectwise.com/university/EnhancementForum/EnhancementForum.aspx

I hope this helps. If you need any additional assistance, please let me know. I'm at your service.

Have a great day and thank you for contacting ConnectWise Automate Support,

Ed Ramos

ConnectWise Automate Team