Critical Mention - great product!
Jessica Washington | TrustRadius Reviewer
July 02, 2014

Critical Mention - great product!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Critical Mention

One of my jobs is to keep track of and document coverage of all coverage (broadcast, online, print, social media) released about the National Guard Youth Foundation and any of the 35 National Guard Youth ChalleNGe programs across the country. Before we decided to purchase Critical Mention, I would rely on Google Alerts and manually create a news clip for each time a program or the Foundation was covered. This was tedious and too time-consuming. Critical Mention has truly facilitated the process for me - I am able to easily create reports, and all of the stores are in one place. Not only does Critical mention save time - it gives us space online to save our news coverage so we're not loading up our shared drive with news clips.
  • Critical Mention is phenomenal for what it's known for (media monitoring).
  • Critical Mention is easy to figure out, streamlines the process of tracking and organizing your company or organization's coverage.
  • Critical mention is relatively easy to figure out.
  • Critical Mention should allow searches to go further back than 30 days.
  • Not sure - I did not purchase this product.
I did not select Critical Mention, it was what was made available to me by my employer. Although I like Critical Mention, I prefer Cision because I'm more familiar with it.
I'd recommend Critical Mention if your company or organization is frequently in the news.

Although our foundation is not in the news every day, because we advocate for and market the Youth ChalleNGe Program, we need to know when every single program is being covered - it helps us track our progress.