ER Animal Hospital Pleased with Deputy
September 25, 2021

ER Animal Hospital Pleased with Deputy

Eric Conroy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

Deputy is being used to schedule our 24/7 ER animal hospital.
  • Schedule templates.
  • Business insights.
  • Employee schedule hours and cost.
  • No allowance for entering shift differentials (i.e. overnight shift differentials of 15%).
  • Shift notes don't print on schedule, instead they are a footnote. Silly!
  • Schedule printing options are very poor and difficult. Why can't they simply be converted to a PDF and printed?
  • Doesn't show scheduled breaks on printed schedule. Again it's a silly footnote.
  • No way to enter a scheduled Vacation day. You have to leave the day blank instead.
  • More accountability for meeting labor budget goals.
  • Reduced amount of time spent on scheduling.

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

Again, the 1-on-1 functionality is a big problem for me. Results and feedback need to be shared. This needs to get fixed.
Implementation was quick and easy to do.
Overall a good product that will help you gain valuable business insights into your schedules.