Deputy: Easy to use time tracking software
September 30, 2021

Deputy: Easy to use time tracking software

Jay Gardner | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Deputy

We've transitioned to using Deputy for time tracking and scheduling. All of our hourly employees track time via Deputy, and our biggest team (17 people) uses Deputy for scheduling as well. We moved to Deputy because our prior time tracking platform didn't offer a robust scheduling option. Our scheduling is challenging and ever-changing, and Deputy is a huge improvement over creating schedules in Excel!

Pros

  • Scheduling.
  • Mobile app.
  • Time tracking.

Cons

  • There is no way to route timesheets to managers for approval or to notify managers that they should approve their employees' timesheets.
  • Would love more complex pay rates (we have a lot of multipliers for things like weekend work, holiday work, etc, and we have to deal with those manually).
  • Saved time on scheduling.
  • Saved time on onboarding because it's so easy.
  • Easy reporting that makes it easy to get hours exported for payroll.
  • QuickBooks Time (formerly TSheets)
I liked TSheets, [it was] fairly easy to use, and it synced with our payroll platform, but the big piece that was missing was scheduling. Scheduling had become a big challenge, [which] drove us to look for an alternative option to TSheets, and that's how we found Deputy.

Do you think Deputy delivers good value for the price?

Yes

Are you happy with Deputy's feature set?

Yes

Did Deputy live up to sales and marketing promises?

Yes

Did implementation of Deputy go as expected?

Yes

Would you buy Deputy again?

Yes

It's very easy to learn, and we have had very few issues or challenges actually implementing Deputy. It did everything it promised and solved our biggest problems! It's very functional and reliable, and we haven't run into any major issues since we rolled it out ~6 months ago. Employees especially appreciate how easy it is to pick up and to clock in/out and edit timesheets as needed.
It was pretty easy, though I had thought we would have gotten more support. As it turned out, it was fine because, honestly, we didn't NEED any more support; it was more that I was caught off guard. They've set up the platform so [that] it's very simple for both users and admins.
The scheduling feature is great and has really streamlined the process for our busiest, biggest team. It's great for a business [with] multiple teams and locations, as it's set up to handle that very clearly. The mobile app is super user-friendly, and our new hires typically need very little time to get up to speed and start time tracking.

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