Great service!
May 16, 2023

Great service!

Yessica Ruiz Vergara | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Diligent Boards

In Aleatica, we use for the Board Members to access the information for the Board, in order they can decide wisely.
  • availability of the information
  • uploading means
  • control information
  • organization of the information
  • Avalibility
  • Friendly way to use it
  • It is a really quick tool
  • Improvement on information control and confidentiality
  • Improvement of decision-making
  • Time saving
As I said, great integral service.
It complies with AleaticaĀ“s security measures.

Do you think Diligent Boards delivers good value for the price?

Yes

Are you happy with Diligent Boards's feature set?

Yes

Did Diligent Boards live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Diligent Boards go as expected?

I wasn't involved with the implementation phase

Would you buy Diligent Boards again?

Yes

ASAPP Customer Experience Performance (CXP), Smartsheet, Instant Teams
It is a great service.

Using Diligent Boards

30 - All of them Members of the Board or Secretary
6 - The fulfill with DiligentĀ“s requirements.
  • Making-decision
  • Information and preparation of the Board Members
  • Lecture
It is a great service.

Evaluating Diligent Boards and Competitors

  • Cloud Solutions
  • Integration with Other Systems
  • Ease of Use
It is really easy to use and load information, everything is covered.
This no dot depend on the Legal Department.

Diligent Boards Implementation

  • I did not implement Diligent.
  • I did not implement Diligent.
  • I did not implement Diligent.

Diligent Boards Training

The training was executed through a Deligent meber.

Diligent Boards Support

I do not have that information.
Every single time, I was perfectly supported.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None

Using Diligent Boards

great service
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • loading
  • reviewing

Diligent Boards Reliability

It is really worth it.
Quick service, specially on loading.

Integrating Diligent Boards

Relationship with Diligent Corporation

Aleatica has a great relationship with DeiligentĀ“s vendors.
It was really easy and warming.

Upgrading Diligent Boards