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Complete platform for leading conversional marketing & sales
June 11, 2021

Complete platform for leading conversional marketing & sales

Christy claire | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Chat
  • Email
  • Drift Automation

Overall Satisfaction with Drift

Drift is one of the best platforms available which uses conventional marketing to increase sales and helps businesses to grow more by increasing revenue, customer satisfaction, and more. Drift is a powerful method to capture likely clients while using the site. Drift has been an incredible innovation for salesmen and showcasing Organisations. The robotized bots are overly useful in steering possibilities to get new leads with an area tasks.
  • Extraordinary for collaborating with possibilities progressively.
  • It is supportive in qualifying leads and utilizing them as RFIs.
  • The help involvement with the visit is incredible for getting basic inquiries replied. Joining with salesforce.com is pleasant to rapidly push prospects through there.
  • It's ideal to have the option to respond to some essential inquiries with possibilities through an online talk tool.
  • The principal disadvantage is that it's awkward on occasion to set up the playbooks.
  • Doesn't coordinate with Deals space. Lead steering needs some work. Leads and contacts are populated with Organization information remotely.
  • Connecting Drift effectively to Center point Spot and Salesforce was somewhat problematic. Cloning hubs (or a succession of them) between playbooks isn't yet more effective.
  • Live chat.
  • Customization.
  • Email targeting.
  • It is an incredible expansion to ABM-style methodologies. Completely included, local Center spot, Salesforce, and Marketo incorporations are or more.
  • It [doesn't have] the option to get in custom [treatment] following information through the Drift structure/bot.
  • It is cost effective platform.
It is an efficient platform that is giving advanced services. [Reaching out] to new guests has been made effective by utilizing this platform. The support staff is working precisely and always available for any queries. It provides a complete solution in real-time so users have the best experience on the platform.

Do you think Drift delivers good value for the price?

Yes

Are you happy with Drift's feature set?

Yes

Did Drift live up to sales and marketing promises?

Yes

Did implementation of Drift go as expected?

Yes

Would you buy Drift again?

Yes

Drift is such an extraordinary instrument to speak with possibilities who have inquiries concerning items and administrations without focusing on a gathering. Drift is easy to use and it is an effective platform. It is incredibly simple to actualize and fabricate message [flows]. Regardless of whether decide to assemble a completely computerized bot or one with live reps on the opposite end, the bot playbooks are easy to arrangement, associating with clients reps' Viewpoint/Google schedules is a speedy cycle and can be running in a couple of hours.