Item: Dropbox Business
Rating: 9
Author: Prathamesh Muzumdar

Use Cases and Deployment Scope

Dropbox Business is used across all verticals in my organization. It
is a one-stop solution for file storing and sharing. It is very flexible and
stable when it comes to transferring large size files and documents. From the point of view security, it provides a great platform to store proprietary information using encryption key security. Such features are critical in helping organizations to trust and migrate exhaustively to cloud storage like Dropbox Business. Smart sync feature in the Dropbox Business allows you to sync and autosave files from your desktop to the cloud. This way, an auto backup is created the moment you start working on a file. Dropbox Business allows you to add members and share your folder with others. Dropbox Business integrates well with enterprise software, where information collaboration can take place across different software.

Pros and Cons

Collaboration is very fast and secured.
Document storage is seamless with auto arrange. Folder views are very graphical, and navigation is easy.

Dropbox Business mobile phone app needs continuous updates, and the app only works after update.
No traceability or tracking logs, this is a major issue.

Return on Investment

The sync features saved us a lot of time that we use to use for manual file upload on the cloud.
Using Dropbox Business reduced the use of the main server to upload and save files on the main server. This saved us a lot of space for our legacy software.

Alternatives Considered

Google Drive

Dropbox Business is a very efficient option when compared to Google Drive. Backup through sync and effective file transfer helps the process
efficiently. Google Drive requires a third party software to perform auto-sync, which costs extra. Easy to share as multiple users can access the account through their logins. In Google, drive sharing takes place through link share, which makes the process tenuous for the primary user. Cloud sharing is much secured compared to other companies. Overall, more customization and flexibility in use give Dropbox Business an edge over Google Drive.

Support Rating

The support from Dropbox Business is efficient and effective. It is pricey as it the only service provided by Dropbox Business is cloud storage. The response time is good, and you can expect to get your problem solved within a few hours. Sometimes it is hard for them to get your problem immediately solved; they usually will get you connected to an expert. The wait times are meager, and you get connected to the right person. Overall the support from Dropbox Business is excellent for the price.

Key Insights

Do you think Dropbox Business delivers good value for the price?

Yes

Are you happy with Dropbox Business's feature set?

Yes

Did Dropbox Business live up to sales and marketing promises?

Yes

Did implementation of Dropbox Business go as expected?

Yes

Would you buy Dropbox Business again?

Yes

Other Software Used

Google Drive

Likelihood to Recommend

Dropbox is an excellent channel for file sharing and collaboration. We share files across many verticals, and dropbox is excellent for that purpose. Very effective file encryption for security works well when you have more than 800 users using the channel at the same time. Auto-sync is a great feature. Your desktop client syncs and backups your files daily. Working with Dropbox with anything other than your laptop is a big challenge. The smartphone app is hard to use, very frequent updates that lead to disruption in sync and file share. File previews are not good, very blurry, and hard to read. Also, no tracking logs to keep a record of the file transfer.

Dropbox Business an effective tool for file collaboration and syncing

Overall Satisfaction with Dropbox Business